Returns & Exchanges

At Full Leaf Tea Co., we want you to be completely satisfied with your purchase. If your tea or accessories don't meet your expectations, we offer a 30-day return policy for a full refund or exchange.

Return Process

• 1.
  Contact Customer Support

  Email our team at [email protected] with your order number and the reason for your return to initiate the process.

• 2.
  Prepare Your Package

  Ensure the items are in their original packaging; for food safety, tea pouches must remain sealed and unopened to qualify for a return.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.